Política de reembolso

Returns

Return can be made in 14 calendar days from the date you received it. To be eligible for a return, your item must
- be unused and in the same condition that you received it
- be in the original packaging
- have the receipt or proof of purchase
Please email info@jekca.com before you return the item to us.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your PayPal account / credit card / original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Costs of Return & Exchange

You will be responsible for paying for
- your own shipping costs for returning your item
- 5% handling fee of the retail price of the item
- shipping costs for re-shipping the item (for exchanging the item)
Shipment with a tracking number is strongly recommended. Shipping charges are not refundable and will be deducted from your refund.